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Quality of service – it matters.

  • Posted by: Sebastian Grayson
SimplyEasy Refurbs Customer Service and high quality work on a loft conversion project

When it comes to making changes to your home, you need to know that you’re in safe hands. Whether you’re undergoing a full loft conversion, building an extension, or simply fitting your dream kitchen – it’s your best interests and your vision that matters the most.

Here are five reasons why SimplyEasy Refurbs customer service is second to none:

1. We have a passion for service

Excellent customer service isn’t just a bonus, it’s an expectation. And it’s quality of service that represents your company, your image, mission and values. That’s why no matter how big or small, here at Simply Easy Refurbs, we treat every job with the same level of outstanding attention to detail. We’re always on hand to answer questions, we quote competitive prices every time, and achieving your vision to the highest standards is our only mission. We’re here, for you.

2. We’re family-run and family-friendly

When you have a family, you need to know who you’re inviting into your home. We’re family run, and our team members have families of their own, so we understand the challenges you face when having a live-in refurb. From taking our shoes off and leaving profanity at the door, to keeping things clean and only working when it suits you, we’ll do our very best to keep your family life uninterrupted.

3. We protect our customers

If things get complicated, you want someone to step up and help. While most competitors will leave you to deal with the details, we protect our clients. By acting as an intermediary between you and suppliers, we keep projects moving with speed and ease, and save you from bloated trade terminology and inflated industry rates.

4. We go beyond the call of duty

Working nine till five? It’s hard to feel in control of your home refurb when you’re not around. But we work seven days a week, all year round, and we make sure our work doesn’t disturb your day. We shorten timescales, we don’t stall on the weekends, and we take a project management approach that keeps you involved every step of the way – simply tell us what you need, and we’ll handle it.

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5. We have one goal and one outcome

You know what you want, but how can you be sure you’ll get it? Don’t take risks, when you can have assurances. From quote to completion we have one goal – to achieve the result you desire. We find the best tradespeople in your area, we only work with industry-leading and accredited suppliers, and we’ll only leave when you’re truly happy with the work. We strive to exceed expectations.

Meet our team of service professionals

Customer service matters. It’s about support before, during, and after the project is complete. It’s making sure that you receive the best possible results, and working with you every step of the way.

Whatever your project, keep it SimplyEasy. If you would like to find out more about SimplyEasy Refurbs Customer Service Contact us today, and find out how we can transform your space with a smile.

If you’re ready to sit back and enjoy a Simply Easy Refurb on your home, contact us today.

Author: Sebastian Grayson